गूगल की जय-हो!!!

गूगल ने अभी हाल ही मैं एक नयी सुविधा की घोषणा की. इसके रहते जितने भी लोग ईमेल का इस्तेमाल करते हैं, अब वोह सिर्फ अंग्रेजी ही नहीं, बल्कि अलग अलग भाषायों में भी हो सकती हैं, जैसे हिंदी, तमिल, तेलुगु और मलयालम. यह पहेली बार नहीं हैं की जब ऐसी सुविधा किसीने दी हो, मगर गूगल के करने से भारत में भाषा-कंप्यूटिंग को बहुत प्रोत्साहन मिलेगा चुकी अब भारतीय लोग ईमेल का उपयोग चिट्टी की तरह कर सकते हैं, जैसे हम रोज़मारह बात करते हैं.

इस सुविधा का इस्तेमाल करना कठिन भी नहीं हैं, आप अंग्रेजी में टाइप करे (जैसा में अभी कर रहा हूँ) और वो अपने आप हिंदी में रूपांतरित हो जाता हैं. ठीक इसी तरह बाकी भाषाओं का भी इस्तेमाल होता हैं. जैसे में अभी namashkaar लिख रहा हों और वोह अपने आप नमस्कार, ನಮಷ್ಕಾರ್, നമഷ്കാര്‍, நமஷ்கர், నమష్కార్, में तब्दील हो जाता हैं. और ये ही नहीं, आप शब्दकोष का भी उपयोग कर सकते हैं, और स्पेल्चेच्क भी काम करता हैं. यह सब मात्र एक क्लिक पर.

मुझे बेहद ख़ुशी हैं, और यह उम्मीद हैं की इस सुविधा से लोगों को बहुत ख़ुशी होगी. और मेरे जैसे लोग, जो हिंदी का प्रयोग सिर्फ बोलने में करते हैं, न की लिखने में, शायद कुछ बेहतरी हों. अभी भी देखिये, यह ब्लॉग पोस्ट लिखने में मुझे बहुत सोचना पढ़ रहा हैं, क्योंकि मेरा दिमाग अब अंग्रेजी में ही सोचता हैं, कई शब्दों का हिंदी मूल भूल चुका हूँ, और तो और अपने मसतिक को कुछ ज्यादा ही खाकोलना पढ़ रहा हैं. मगर कुछ भी कहिये बड़ा मज़ा आ रहा हैं, बचपन में मेरी हिंदी की व्याख्या और स्पेल्लिंग दोनों ही बहुत ख़राब थी परन्तु मुझे अब इसकी चिंता नहीं हैं चुकी गूगल उसका ख्याल रखता हैं.

पता नहीं बहुत से बेवकूफ लोगो इस सुविधा का महत्व समझ न सके, मगर इस में कोई शक नहीं हैं की इस सेवा से बहुतसो की भाषा थोडी सी सुधर जाए, और इस के लिए हम गूगल के आभारी हैं.

Who is communal?

Elections ’09 are heating up in India. A shrill noise is reverberating across everywhere, as leaders and politicans adopt every single trick in the crook-book to get elected. And sadly instead of issues of development or growth the parties across the lines are just debating and discussing inane issues like ‘secularism’ or ‘communalism’.

Every single party belonging to the UPA (or rather former UPA) or the newly formed opportunist 3rd Front, swears by the word secularism and takes a solemn oath to do every thing to keep them out of power. Dubbing the right wing saffron party as a communal one, portrayed as danger to the very existence of this nation.

To be fair, BJP party has not helped its case either, by not coming out strongly on a lot of issues, like the latest controversy on Varun Gandhi. It has at times shown a rather lackadiscal approach when it comes to reacting to issues. For instance, when the Mangalore Pub attacks happen, the central leadership of the party took their own sweet time to condemn such violence in an outright manner. The result, the party is seen to be abettting such issues. Now, whether that is true or not, I know not but that is what a perception that is formed about the party.

Now, BJP or rather NDA’s 5 year term was not all that bad when you compare it with the current government’s, there were scores of infrastructure projects that were undertaken like the Golden Quadilateral one, etc.  Thus, when the party is simply dubbed as ‘Communal’ by the rest, it seems a bit odd.

Gujarat is the one whip that BJP is constantly flogged with by all, and I just wonder one thing, that the electorate that has given such a mandate to rule to the BJP, is it communal as well. Then by the same definition, so many states in India become communal ones. Continue reading

The 22 ‘More Equal’ Ones

“All animals are equal, but some animals are more equal than others,” was one of the commandment as spelt out by Squealer in the Animal Farm. Through this Dystopian novel, George Orwell, succintly highlighted the unequal world that we exist in.

Every Indian is subjected to the ‘more equal’ maxim numerous times in the day, from the place that he/she has to live in, to how commuting is done, to what amenities are available. There are basically three classes of people in India, the Upper Class, the Power Class and finally the Other Class. It is only the first two classes that have rights, the Others are burdened with duties. In every action, at every sphere, this class difference is discernible; at times it might be overt and at time, covert.

During one of my travels, I came across one instance of such inequality. At the Kolkata Airport, the CISF had put up a board before the security check, listing out the names of dignitaries that were exempted from frisking and could directly board an aircraft, not needing any security check.

Post 9/11, air travel have become quite pain for commoners like me, have to reach the airport at least an hour early, carry no liquids, no cans, nothing, remove laptops and place them on the tray, etc.  But these 22 people or rather 22 class of people need not submit to such incongruities, they are the creme-de-la-creme of India.

On seeing the list, I had jotted down the names and am listing them out here. Find out for yourself, who the 22 ‘more equal’ Indians are.

P.S. Number 22 was quite an interesting addition.

Continue reading

Marie’s cake?

Meanwhile, while I am still on the Nano issue, let me raise the points put up by environmentalist opposing the small car. While the likes of Dr. RK Pachauri have argued that a petrol low-cost car will add to the carbon emmissions of India by the burning of fossil fuel. Many else have taken a holistic perspective of the issue so as to say; arguing that the urban infrastucture could crumble under the weight of Nano.

CSE, not surprisingly, has chosen to oppose the Nano. And thus in the past quite a few months, there newsletter have become pamphlets against the small car, highlighting how and why the car is not meant for us or rather should not be meant for us.

The last piece that I received from CSE (http://www.cseindia.org/AboutUs/press_releases/press-20090313.htm) spoke about how individual cars are bad for the environment and why all Indians must chose public transport over private one. The argument to be fair is a very valid one and I for one completely agree with it.

But then, the devil as they say are in the details. Is there really a public infrastructure in India? Even in the metros of India, the public transport, is still shady, tacky and unreliable. Honestly, the only reason that I travel hanging out in an over-crowded Mumbai local is because I don’t have my own vehicle.

In light of this the appeal made by CSE, and more precisely by Sunita Narain (she heads the organization), I am very curious to know how many of these experts and environmentalist really practice what they preach? For instance, of all the people that have been opposing the car as a fossil fuel guzzler, how many of them have actually given up their own and started traveling on public transport. Continue reading

The Nanolution

So, a promise has been fulfilled by good ol’ Ratan Tata. The one that he had made totata_nano_14 the world and more importantly to the Indians some 6 years back, of a car that will cost some $2000. Nano is now ready to ferry 5 Indians safely 23.6 kms for every litre of petrol and will apparently hit the roads by June/July 2009, initially in limited numbers. Subsequently, the price might also be revised later (though, there is little scope for it after all the USP of the vehicle is its price).

There are a  lot of hopes pinned on Nano, not only from the automotive sector but from the economy from a whole. Many analysts are hoping and at times proclaiming that Nano could provide the kick-start the economy so badly needs. While on the other hand there are scores and scores of environmentalists, who are bemoaning the launch of Nano, terming it to be an eco-disaster for India in terms of emissions and infrastructure.

I for one am reminded of the mobile revolution that took shape in India over the past decade. Let me share with you a personal anecdote. Continue reading

To (H-1)B or not to be?

Criticism against the H-1B visa program is mounting with easy passing day with increasing job losses in the US. Will Indian companies, IT sector particularly, be able to whether the storm as they were the chief beneficiary of the program?

November 4th, 2008, will forever be remembered as a historic date, as it was the day a black man (Barrack Obama) was elected as the 44th President of the United States. His victory against all odds was wildly celebrated not only across towns and cities in the US but also across the globe. Thousands of people across different continents were seen cheering and celebrating Obama’s election to lead US for the next 4 years. But back here in India, there was muted scepticism for the new president. Though overtly, there were congratulatory messages being exchanged and right noises being made, deep down inside there was a niggling fear of Obama as a policy maker and Democrats in large.

The trepidation was not without reason, the world at large and the US specifically is facing one of the biggest economic challenges in the past few decades. Prompted by the Sub-prime crisis, the US economy has been going down, and going down fast. With factories shutting down and jobs being retrenched, Obama promised a policy that was a complete anti-thesis of the Republican pro-toh102_31march2k9business line. He talked about pumping money in the economy and more importantly ensuring that Americans did not lose their jobs to migrant workers (read Indians). In fact, he had even spoken against the H-1B Visa program, wherein companies were allowed to bring in specialist workers for some 6 odd years in the US.

The main beneficiary of the H-1B Visa program were Indian tech companies, namely, TCS, Wipro, Infosys, likes that sent their workers in the US on deputation. Using H-1B Indian IT companies could offer a range of outsourcing services to corporations across the US. But as the job losses seem to be at historic high in the US, the shrill against the H-1B program is growing stronger by the day. In fact, the latest data released by the US immigration authorities, shows that Indian IT majors received the maximum number of H-1B work permits in 2008 (see table). It is certainly not a new trend as Indian IT majors had dominated the list of H-1B recipient list last year as well. Last year 163,000 immigrant workers applied for 65,000 slots. These figures are being used by the critics of H-1B program, ranting against the dominance of Indian IT firms.toh103_31march2k9

The Noose tigthens

Protectionism is indeed on the rise in the US. There are numerous senators who are lobbying hard to have the H-1B program be scrapped or have severe restrictions imposed. Not surprisingly, last month, when President Obama presented the $787 billion federal stimulus bill to the US Congress, he spoke about how restrictions would be imposed on H-1B use by financial-services firms that receive bailout funds. On the other hand pressure is also rising on the US MNCs asking them not to employ H-1B workers, for instance, Senator Chuck Grassley sent letters to Microsoft mentioning that the company had “a moral obligation” to put the jobs of US citizens ahead of H-1B immigrant workers amidst layoffs.

There was also much hue and cry among the Indian community in the US over the three-month deadline to leave the US for H-1B visa holders who have lost their jobs. U.S.-based organisations of Indians have asked for an extension of the deadline as a falling market it is difficult for returnees to sell their assets and settle their affairs.

Back in India, the response has been much refrained. While quite a few politicians have decried against any sort of protectionism, not much has been forthcoming from the IT sector. Nasscom for its part expressed ‘serious concern’ at the turn of things. Government officials in India are lobbying with the US government to work out an amicable solution to the issue.

Likely Impact?

So, how bad is the news for India and Indian companies in particular; is the big question that is on everybody’s mind right now. There is a body of thought, that in order to stay competitive companies in the US will have to looks at ways and means of increasing productivity while at the same time cut costs and hence they cannot do away with outsourcing all together. It is simple economics and no amount of politics can really score over it. Also, the fact remains that in spite of his Democratic antecedents, the Clintons (former president Bill Clinton and current secretary of state Hillary Clinton) have been supporters of the H-1B program. In fact, the wind seems to be still blowing in favour of the H-1B program, as Obama chose Senator Judd Gregg as the Secretary of Commerce. Gregg had in the past stood out in the Senate in strong favour for expanding the cap on H-1B visas from the current 65,000 per year.

In the meantime, companies and job seekers are again gearing up for applying for the H-1B visas that will become available in financial year 2010, which begins in October. The USCIS will receive application for the 65,000 visas on April 1. Business icons like Eric Shmidt (Google) and Bill Gates (Microsoft) are known proponents of the H-1B program. Thus, there is the likelihood that all the words might not really translate into action, and Indian companies might continue to benefit like they have done in the past.

In the end, it all boil down to the economics, if the crisis worsens and there are more job cuts and losses in the US, the opposition against outsourcing in general and H-1B in particular will increase by manifold. Banks and financial institutions that have been bailed out by the US treasury will be under enormous pressure to hire American citizens over immigrants. With a bevy of banks being funded by the US government, this is certainly not a great scenario. Also, if perchance the massive bailout fails to enthuse the economy President Obama will be coerced into adopting more radical means of kick-starting the US economy.

On the other hand, if in the next few quarters the pall of gloom lifts and there is an improvement on the ground in terms of the US economy, the tirade against the outsourcing will lessen. Indian companies are desperately hoping and praying for the same as their own health is intricately linked with this scenario. The big question is will it happen that way? And what if, it doesn’t?

(This article of mine had been recently published in Dataquest)

Bad Times cometh!

Recently, India’s largest media house Bennett & Coleman (the Times of India, for the uninitiated) sent across a mail to all the employees, detailing austerity plans: freeze on salary hikes, cutbacks on past increases, etc.

In the rather detailed and inspiring mail, Ravi Dhariwal, CEO, called upon the employees to “make personal adjustments and sacrifices  for a  greater cause”.  And for the sake of oneness, there are salary cuts across the board.

What I am really curious about is that, when the times were good, and the business was booming, where was this spirit of oneness then? Why were not there salary increments across the board? Or is it that, when things go good it is because of a few bright souls (of course the top brass, who needs to be patted and rewarded accordingly) and when it is a downturn, it is everybody’s problem and the spirit of ‘oneness’ comes to fore. Well, such is life.

Nonetheless, the salary cuts at Times will have a domino effect on the rest of the industry, am sure a lot more media company CEOs will be emboldened by this step and must be drafting a visionary piece of letter, that makes it sound almost like a necessary sacrifice. For all of them, I am pasting Mr. Dhariwal’s inspiring piece.

Just one request to all the CEOs. whenever you send out the mail, let the daggers be out. Please don’t sugarcoat it with moral platitudes of oneness and togetherness. In these trying times, the last thing one needs is platitudes.

The original (and inspiring) piece:

Confidential: Times Pay Revision Cut

Dear Colleagues,

Over the last five years we have had a dream run  as a company. In July 2008,  we grew to be a billion dollar company, growing at 20% per annum, nicely profitable, growing shares in almost all geographies, expanding our editions into newer territories and winning important competitive battles. Why do I  call it a dream run? Because we met success everywhere, including  against competitive attacks in large markets. This encouraged us to think of expanding even more rapidly. We made plans to double our capacity, launch many more new editions, take Mirror to other cities and continue to grow our business at the same pace.  Not only our business, we all grew both professionally and personally in the last 5 years.
Continue reading

Go ahead Otis, sell Gandhi

Over the past few days there has been a big hullabaloo raised over the sales of some of the items belonging to Mohandas Karamchand Gandhi, more popularly known as Mahatma Gandhi or just Bapu. It so happens that an ingenious American (the Americans are very ingenious in things like this) named James Otis over the years put together a rather impressive collection of Gandhian memorabilia that has things like Bapu’s specs, sandals, bowl and plate, watches, blood report and other such mundane stuff.

No one knows for sure as to how Mr. Otis got hold of such stuff and how much did he spend. Considering the way, we Indians treat our heritage, it should not have been difficult or costly either. Check any Christie or Sotheby catalog and you are sure to spot hundred of temple idols and paintings that have been sourced from some obscure part of India for some few USD and sold for millions abroad. Mr. Otis, simply put, has done the same with Bapu. And though, he might paint his motive with a shade of nobility, the fact is that he intends to make a few easy millions through the sale. Simple business, what Americans are best at.

But, here in India, everyone is going berserk on the sale. All hell is being raised at such a blatant sale of our nation’s heritage, news channels are running scores of programs with all these experts and high-profile people talking about what Indian government needs to do. There are these grand daughters and the great grandsons of Gandhi coming on TV making an emotional plea for the items to be brought back. Then, newspapers are full of stories on how Bapu saw a vision of modern India through those specs.

In between officials from the ministry of culture, MEA, PMO, all are running helter-skelter to either stop the auction or negotiate with Mr. Otis. I am sure, at this very moment, there must be a team of high profile Babus out there in the US, trying to work out an amenable solution. Even stinking rich NRIs are being courted and asked to buy the items and gift them to India. And finally, no less the PM of India has raised the bar by sending out a poignant plea ‘do everything to get hold of Bapu’s stuff’. Unnecessary emotions, what Indians are best at.

In all this theatrics of the absurd, one small point is being missed, by all this dramatics and stuff, we are really walking into Mr. Otis’s trap. He must be so much gleefully rubbing his hands at the moment. Over the past few days, the reserve price for the stuff has gone up by a few hundred thousand Dolllars, and it all goes into his account. So why the hell are we going crazy over it?

Continue reading

Schadenfreude Millionaire

It’s evening time at the posh Lincoln Plaza Cinema, in Broadway, New York an Amy Wilder is sitting perked up and looking with disbelief at the film running on the big screen ahead. Though, she has never really visited India, but has heard a lot about the country especially due to the job losses in the US. Like many else she believes that every white-collared IT worker that is retrenched in US is replaced by a brownie in some obscure city of India. Over the years, Amy, and many like her, have come to believe that India is no merely a land of elephants, snake charmers and the rope trick artists, but a potent threat to the workforce because of its laborious and educated workforce. The stereotype had steadily been effaced.

Yet, sitting in the Lincoln Cinema, she witnessed an image of India that she has often heard about but was not sure that it existed; an impoverished country wherein people were reduced to despondency, fighting, bickering, cheating, and killing each other. Thanks to the ‘Incredible India’ buses that flitted on the Broadway Street, her image of India as a third-world country had been replaced by that of an emergent and mystical land, the country of IT and that of the Taj Mahal. But Slumdog Millionaire got her thinking again

Seeing the two little orphans scampering across the cramped and filthy streets of Mumbai made her realize that India was not really a country that should be loathed, but rather pitied. In fact, on coming out of the theatre, Amy felt better about her existence, even though she was facing tough times in the face of job loses and defaults on mortgage payments, but at least it wasn’t as bad as in India, where small boys were blinded and made to beg on streets, or mobs of religious fanatics went about killing people just like that. Thank you lord for not making me an Indian, she heaved a sigh. Continue reading

Space debris a concern: ISRO chief

Recently, when I spoke to ISRO chairman G Madhavan Nair (one of the best interactions I had in a long time), I could not resist but ask his views on space debris in light of the latest collision of US Iridium satellite with that of a defunct Russian satellite.

According to experts, there are currently at least 17,000 objects measuring 4 inches or greater circling the Earth. The US government estimates that there are 200,000 objects in the 1-3 inch range and tens of millions smaller than an inch. Thus, it poses a major hazard to any space mission, including the upcoming ones from ISRO.

Hence, I asked Mr. Nair, his views on the subject, and this is what he had to say:

“Space debris is a real issue and a serious concern, though the threat as of now is not very high as the probability of a collision happening is very bleak, approximately one in a million, less than that of a road accident. We have been facing this issue and need to take care of it because these objects are
travelling at around 7.5 km/sec and any collision at that speed can be
quite disastorous.

Of course during the launch of satellite, we keep a track of a catalog
of known objects and we ensure that they are taken care of. But beyond
that there is a lot of minute and small objects that are hovering
above the ear and pose a threat to any mission. Fortunately, an American agency has made a detailed catalog of the objects and they share it with us all the time. The issue of space debris will get more critical in the coming years as the clutter increases in the time to come.”

Coming from the man behind the Chandrayaan mission, this is indeed a serious concern. The big question is whether there is anything that we can do??

A Mama am I

Yesterday, precisely at 2 pm in the afternoon, a small bundle of joy made a grand appearance on planet earth; a charming lady with a cute little nose. While the arrival was not surprising, as she had been in transition for the past 9 months and some 6 odd days, nonetheless, her grand coming was a great joy and relief to many.

The lady (nameless, as of now, since the parents are still bandying over the name) has already changed the way a lot of people are called or will be known henceforth. Like some writ from the monarch who doles out peerages and lordships, we all have been bestowed with various titles, Parul, my sister will be Ma (mother) and Anish, my bro-in-law will be Papa (or pop). My mom will be a Nani and my dad a Nana (grandparents). My little sister will be a Mausi (aunt) and best of all, I am bestowed with the title of Mama (uncle).

Now, ever since the Mama-izing news was delivered to me, I have been pondering over the matter, what are the pros and cons, what are my rights and of course the duties? Should I be an indulgent Mama, the one who keeps pampering, or a snooty one, that any child will not necessarily like to have. I have also been thinking, what is exactly expected out of me, considering the enormous responsibility on my shoulders, as I am a MA-MA (that is twice mother, as the Hindi equivalent of Ma is Mother). There has to be some grave reason why I am a Ma-Ma (mother-mother).

Sadly, the role models that are available are not really rolemodel material, for instance, there is Mama Kansa who tried to get rid of his nephew Krishna by sending heinous monsters. Then, there is of course the popular Shakuni Mama, who misguided his nephew Duryodhan and literally dragged him and his brothers to doom. Apparently, and if I am not wrong, Ravana took the help of his deceitful Mama Marich, to abduct Sita. Thankfully, it ends there in mythology, as there are no more gnomish Mamas in literature, or if there are, they aren’t all that popular.

For some strange reasons Mamas continue to be reviled in modern framework, being portrayed as scheming villains in scores of Hindi movies. The precedent set by literature is hard to get rid of.

But, there is one benevolent Mama, that looks down upon us every night, expect a couple every month. Smiling, reassuring that all will be fine. Chandamama is indeed the best Mama of the lot.

So returning to the charming-lady-with-no-name-who-has-made-me-a-Mama, I will try and be like the Mama we all love, good ol’ Chandamama, smiling, happy, and observant. I just pray that the task is at least as easy as it sounds. As of now, looking at the cute little lady, anything else is unimaginable.

Interview: Filippo Passerini (Head, P&G GBS)

In an interview, Filippo Passerini spoke about the changes wrought by him at P&G and how he transformed P&G and the company transformed him.This story was published in the Dataquest Magazine.

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One of our strategies has been to anticipate the future, to stay ahead of the change

In his 27 years at P&G, one thing has been constant for Filippo Passerini; his quench for thirst and his pursuit of excellence. And in these years, he has held a series of leadership positions the UK, Greece, Italy, the U.S., Latin America and Turkey before taking the leadership of P&G’s Global Business Services (GBS) organization.

GBS is responsible for providing key business support and solutions to 138,000 P&G employees working in over 80 countries worldwide.  In addition to IT, the services provided include finance and accounting, employee services, strategic sourcing, facilities management and consumer relations.

Hailing from the ancient and wondrous city of Rome, Passerini has earned his Doctorate in Statistics & Operating Research. On being asked about his passion, pat he replies, “I am passionate about learning, as I believe you always can do better or do more. Lessons can be learned in every aspect of your life+.  In my youth, I used to play competitive chess. This taught me that you can only think so long; at some point, you need to move. This lesson is extremely relevant to the work we do in GBS. In a world that is accelerating faster than ever before, we must be able to develop our strategies — and act — quickly.” Little wonder, till date, GBS already has saved the company more than $600 million through shared services alone.

Climbing his way through the corporate world, Passerini is an avid mountaineer in his real life as well. He has scaled three peaks higher than 15,000 feet. He lives with his family in the US, working in P&G’s Cincinnati headquarters. In an extensive interaction with Dataquest, Passerini talks about the various issues that are critical to success of a company that was founded way back in 1837 and currently has 23 brands that have more than $1 billion in net annual sales and another 18 have sales between $500 million and $1 billion. Excerpts.

How is IT used to string together a mammoth enterprise like P&G that spreads across over 80 countries and having an employee base of over 138,000?
When we set out on our journey we had a clear IT vision. We wanted to bring the back office to the boardroom – leveraging IT as a driver for business transformation and growth. The approach we took was global, holistic and founded on partnership. First, we looked beyond IT, positioning ourselves as the “go to” organization for all key business services. Today, our Global Business Services organization covers over 85 services in the areas of employee services, finance and accounting, strategic sourcing, facilities management and consumer relations too. Secondly, we decided early to globalize our operations. Just as an indicator we standardized 72 systems in 70 markets in just 3 years and focused work in 6 global service and data centers. Finally, we reached out to grow relationships with strategic partners who support us in our work. Our IT partnership with HP is a great example here. Together, we have not only achieved above-projection cost savings with better services, we have also been able to tap into HP’s innovation capabilities and become much more agile. Continue reading