The Future of Content is — Video. And it’s Scary!

Have you noticed off late, how the sheer number of videos that we watch from the Internet has exploded. Thanks to the smart phones in our pocket, and the 3Gs and the 4Gs in the air, we now consume videos as copiously as we drink colas. And this transformation has been fairly recent, because till sometime back watching a video on YouTube was like booking a train ticket on the IRCTC portal; frustrating, exhausting and mind-numbing. Buffering was a term that we all came to hate and live with. It was like bad karma, and watching video was like a punishment, no less.

Funnily, the capability/capacity to watch videos has supposedly been around for quite some time. Does, the broadband tingle a bell? I remember back in the times when NDA was in government, with Atal Bihari Vajpayee as the Prime Minister, the then telecom minister Pramod Mahajan used to make promises of a ‘videod‘ future, where we will be able to see a Dev Anand or a Sunil Dutt film at a just a click at almost every press conference. That was in around the year 2000. But then even as the bandwidth grew, from 128 Kbps to 512, from 1 Mbps to 2 and then to 5, the video revolution was largely limited because of the ‘Pull‘ factor, namely, one had to visit a website or a portal to pull (or download) a video. So be it a YouTube or a Bit Torrent, we had to go to all these sites in search of something specific. We were searching for videos to watch, and since these portals were just hosting the videos they were not pushing the envelope in terms of technology.

And while we talk about technology, we just cannot ignore the role played by the porn portals that revolutionised the delivery of videos over the WWW. Because of all these portals that had to deliver videos to hundreds of thousands of people (at times even millions) simultaneously, they perfected the art of content delivery. The world owes a big debt to these carnal-delighters for making the magic of seamless video possible. Continue reading

Will someone kick the #StupidBucket

Imagine for a second, what would happen if  someone pours a bucket of ice-cold water over your head? A slight chill runs through the body, the hair gets spoilt, the dress gets wet, and god forbid if you are carrying your wallet or your phone on you, the person with the bucket would possibly be buried in one.

But what if you could have some fun, get publicity, and indulge in friendly ICB11bantering with your colleagues or friends, and finally, the beatific feeling of having contributed to a good cause, all at the same time. If imagine you could get all this by having a bucket of cold water poured over your head, would you not agree to it?

This is what essentially the Ice Bucket Challenge (or as it is known #IceBucketChallenge) is all about. Lots of fun, PR gimmicks, bantering and all this in the name of a charitable cause. Apparently the Ice Bucket Challenge is being taken for spreading awareness on ALS or Amyotrophic lateral sclerosis. A neurological disorder affecting the nerve cells in the brain and the spinal cord. Patients suffering from ALS or Lou Gehrig Disease as it is also known suffer from a degenerative loss of control over their bodily functions, leading to total paralysis and subsequent death. Typically, the time-span between the onset of symptoms to death is around 2-5 years. It is a painful and traumatic disease, which leaves the person debilitated and is incurable. Hence, people having fun with cold water in the name of such a traumatic disorder must make you sick. Right?

Not really. In our disjointed world, something as abominable as this is repackaged as a philanthropic and social exercise. SO, the Ice Bucket Challenge has a social side, the participants in the challenge have a choice of donating $100 or having a bucket of ice-water poured over their heads. Ideally, you’d expect folks (especially the uber rich ones) to opt for donation, so that there can be more research on the disease, and the possibility of finding a cure. But no, in a sort of pseudo machismo, people will have water poured over their heads as if it is a very brave and gallant thing to do. The script is similar in almost all the videos posted, the person will ICB2“accept” the challenge, rattle of a few more names, steel himself/herself up, have the bucket emptied over self, smile, shriek or just look bewildered. The length of the video varies from 30 seconds to over 2 minutes, directly proportional to how desperate the person is for publicity. In fact, in many videos the celebs don’t even mention ALS or do it very casually, thereby defeating the whole purpose for taking up the challenge (remember the greater good of spreading awareness). Continue reading

The Legacy of Sultan Manmohan Singh Tughlaq

Time is a rather malleable entity, unpredictable and quite unfathomable. Linear it is, say many, like a fabric all meshed up, say few, heavy like gravity, like a quasar, multi-dimensional, ephemeral, unreal, say the rest. The passage of time, quantified by the circular rotation of two sinewy arms on our clocks, is meant to signify a sort of permanence, a moment that is lost or gone, ceases to exist. There’s nothing that one can do to bring it back, lost in the ever-infinite sea of eternity. Past is past, and present is present, and never the twain shall meet, is good a testament, that could have well been etched in stone on that tablets that were forged at Mount Sinai.

And yet for all its permanence, time sometimes also seems permeable, like a sponge or something. The little circles on one side forming a connection to another side. The connections are unmistakable, inescapable. And while the recorded history of our species only stretches a couple of thousand years, even in this short period we have seen events taking shape in different time, different climate, mirroring each other in a very strange ethereal manner. Separated by a vast ocean of time, yet, these events seem like some sort of cosmic clones of each other. History (which is a product of time) indeed has a very uncanny knack of repeating itself.

To give you an idea, lets flashback to 14th century India, much long before the very idea of India even firuzexisted. The precise time on the dial is set to sometime in the latter half of the century, somewhere say 1380s AD. The place is Firozabad, not very far from modern-day Delhi, and it’s the reign of Malik Feroze ibn Malik Rajab or more renowned as Sultan Feroze Shah Tughlaq. The Sultan is a septuagenarian man, lording over a dominion that is much weaker and lesser than what his pre-decessor had bequeathed to him. He is a sort of weakling, little in control of things around him. He had succeeded the strong-willed and maverick Sultan Muhammad bin Tughluq, who was most famous for his decree to shift the capital from Delhi to Daulatabad or his experiments with token currency that failed spectacularly. But unlike his predecessor, Feroze Shah Tughlaq was a softie, or a little more of fruitcake. When he took over in 1351, the empire was vast but in a mess. There was much confusion as Muhammad bin Tughluq had died without an heir, and in the ensuing unrest, Feroze was enthroned as the new sultan. Continue reading

A billion reasons why India should be scared — really scared!

Years back, when I had a stopover at the Heathrow Airport for a connecting flight to Mumbai, I had noticed something amusing. Over the 8 hours spent there, I spotted more browns than black or white. The whole airport complex was teeming with Indians. Left, right or wherever one could see there were Indians (possibly Pakistanis or Bangladeshis, as they are hardly discernible from us). I have been, ever since, joking about how we are extracting sweet revenge against the ‘Goras’ who colonized us for 200 years, by reverse-colonising them. And this time, there won’t be a battleground or bayonets, say like the Battle of Plassey. Instead, every fertile womb in India is a battleground, and every loaded prick is a bayonet. These ‘teen-gunaa lagaan’ British gentlemen will forever rue the fact as to why they ever came to India. It is now time to pay back ‘teen-gunaa’ (three times) for all those lagaans (taxes).

While India’s teeming story is fairly pervasive everywhere across the globe, from ‘Kaneda’ to Australia, thep-1 demographic boom is most visible in India itself, say in a city like Mumbai. Over the past three decades that I have been around this metropolis, I have seen the city been inundated with numbers far beyond the capacity. Earlier in the city, you had peak hours and non-peak hours for travel, based on the crowds and the absence of it. But now you have peak-hour and hyper-peak hour. There’s no escaping the crowds anywhere, anytime. For instance, I grew up spending very many evenings that turned into starry nights at the Juhu Beach, building castles of sand and digging pits. Nowadays, let alone building castles or forts, if you find yourself sufficient place to even stand, you would count yourself lucky. And no, this isn’t a phenomenon in Mumbai, as a handful of politicians who play migrant-politics would like us to believe. Mumbai is just a snapshot of the bigger illness.

Quite like Mumbai, India is bursting at the seams. There are just too many of us, at any given time. India accounts for a meagre 2.4% of the world surface area of 135.79 million sq km. Yet, it supports and sustains a whopping 17.5% of the world population. The fact of the matter is right there for anyone to see, the population of India is almost equal to the combined population of USA, Indonesia, Brazil, Pakistan, Bangladesh and Japan. Continue reading

Death of the Purple Canaries

Mining can be a quite a hazardous vocation. Deep inside the burrows of the earth, miners dig for minerals, coal and other stuff to satisfy the ever-increasing appetite of our society, risking their very life and limbs in the process. In the wibbly-wobbly shafts, that can collapse at a moment’s notice shutting them forever from their loved ones, the miners look for reassurances in whatever manner they come, be it scientific or superstitious.  A little yellow canary in a cage is one of them,  renowned for its life-saving charms.

For ages, these little-cute-yellow-fluffy-birdies have been carried down the mine tunnel, often at the very front of the miner party as a good luck charm. These pale-coloured birds are very sensitive to dangerous gases like methane or carbon monoxide, and whenever they encounter it, they die rather swiftly and stoically. Their deaths are construed to be an alarm by the miners, to exit the tunnels immediately before the leaked deadly gases affect them.shutterstock_66032467

Do the miners love these canaries while they are alive, or possibly love them even more when they are dead, no one knows for sure. Yet, the death of these little canaries spells life for the many miners. Or one could say, that their deaths is a precursor of worsening times ahead, a warning of impending doom or destruction in case of status quo. It is a rather poetic or a prophetic end, depending on one’s objectivity. But one thing is for sure; no canary has been celebrated or knighted once dead. When they die, these birds are unknown and unwept. Their death is not a sacrifice, but merely an early sign. That’s how cruel life is.

Much like the canaries, though not an iota as cute, lives a species in our modern-day society. They are celebrated and feted, and fed and fattened. Yet, when they are sacrificed, not many tears are shed. This urban species is rather purple in its behaviour, and swiftly meets the end, when the economic conditions wary. They are most sensitive to forces of economics things like recession, depression or slowdown hit them hard. And their doom should be a warning for lot others, yet is often ignored.

Who are these little fluffies living out in our modern day cities, who aren’t so little anyways? Well, these purple canaries are also known by other synonyms like the fourth-estaters, the journalists, the presswallahs,  the jhollawallahs or whatever you call them. They live boxed in little cages, twittering nicely on a sunny day, when all goes well. Yet, when things go south, so do these chaps. In most cases, they will be the first ones to be retrenched, sacked or just booted out. A little visit to the local press-club will enlighten anyone on this rather ironical tale of a breed that gets to break bread with the high and mighty, yet, when the bread is at a premium, they are broken up easily instead. Thus, whenever there’s an economic descent or a slowdown, you will find more journos with their resumes on sites like Naukri.com and others. Continue reading

India Gangraped

In the aftermath of the heinous Delhi gang-rape case and the Mumbai gang-rape incident, numerous people were out on the roads holding candles, placards and what not. The media, as it is nature, went into frenzy; solemn anchors asked dire and direct questions. Panels were formed, experts were asked, politicians expressed outrage, protestors ranted loud. Newspapers and magazines too joined the  frenzy, with relentless coverage, sad statistics, and unending stream of visual infographics that drove home the point firm and hard: India is being raped and brutalised; left, right and centre.

Rape, yet again, was the hot potato, right from the panel studios to the living room. Rapes were being reported with amazing regularity from all over the country, foreigners, Indians, no one was spared. Numbers that came out only underscored the point. Here are a few statistics that will scare you:

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  • 24,206 rape cases were registered in India in 2011, according to NCRB.

  • A woman is raped every 18 hours or molested every 14 hours in the Capital

  • Cases of rape went up by 873% in the last decade. Shockingly, between 2007 and 2011, rape incidents increased by 9.7%, three times faster than all other crimes put together

  • Nearly 68,000 rape cases were registered across the country during 2009-11 but only 16,000 rapists were sentenced to prison

  • NCRB data shows there were 1,22,292 cases of molestation during 2009-11

The statistics don’t stop, like an endless stream of data they just keep going on. But what essentially can be summed up is that women in India are never safe, with one being raped every few minutes in some part or the other. The figure could be very high, as it is generally assumed that a majority of cases are never reported out of fear or shame.

The moot question is, how did the affairs come to this end so suddenly? Were we always like this, or have we become so in the past few years? Were the Indian males sleazy, opportunistic bastards all this while or have they become one suddenly? Continue reading

Why Mumbai needs Meru? And, why there’s more to it than meets the eye?

On Feb 4th, major newspapers in Mumbai carried a fervent (and a rather long one as well) appeal from Meru Cabs, asking the lay public for support, something that went like, we served you now, support us. Saying it in short, the ad talked about how hoodlum practices had forced the company to stop its operation and how in spite of almost all the drivers wishing to return to work, they were not let to, by a “handful of people with ulterior motives”. At the end, there was a business plea, to let a corporation carry out its business unhindered by political machinations.

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For many of us in Mumbai, the current Meru fracas is certainly not a new one. Over the past year or two, it has become a regular affair. Over some trifle issue or the other, the olive-green taxis will be off the road, and after some reconciliation they will be back. Only for the same cycle to repeat all over again. In fact, the ad itself mentioned that the company has suffered such “strikes” 6 times in the past two years. None of the competitors, the Mega, the Easy or the Tabs, have faced such issues. So, what exactly is the company doing so wrong that it’s facing such backlash again and again?

Curiosity finally, got the better of me, and I started Googling on the subject and asking my friends in the industry to find out how and why things had come to such a pass. And here’s how the story unfolded. Starting off in this very city of Mumbai in 2007, Meru today is India’s largest radio taxi operator and world’s 3rd largest company, operating some 5500 cabs in metros like Delhi, Bangalore and Hyderabad, in addition to Mumbai. Statistically, Meru serves more than a million passengers a month; executing over 20,000 trips on a daily basis (it even holds a Limca Book of Records for the same).

Now, just as Redmond is synonymous with Microsoft or Atlanta with Coca-Cola, or even closer home how Bangalore is synonymous with Infosys, Mumbai and Meru have an intrinsic connection. In fact, it should be a matter of pride for all of us that in a short course of half-dozen years, a start-up from the city attained such success that it was even featured in WSJ or even as a Wharton case-study. Meru’s success is symbolic of Mumbai’s entrepreneurial acumen, where if you have a great idea and a determined will nothing can come in the way to success. Except possibly for politically-aligned trade unions.

Time for flashback. When Meru started operations back in 2007, we Mumbaikars were completely at the mercy of the city cabs (referred locally as kaali-peeli). Hyper-inflated bills, rowdy behaviour, rash driving, and others were all the calling cards of the kaali-peeli. Commuters were helpless in front of these cab-wallahs, who ran according to a writ of their own. In this mire, appears Meru, a professional run-taxi operator, that delivers a swanky sedan at your door, with a civil driver and a mechanism to ensure no over-charging. While over the years, Meru added a lot many features to their cabs, like web-booking, credit-card payment, etc., the earlier 3 were its only USP. Continue reading

Top 10 excuses to skip work & watch Indo-Pak game

Holidays hold a special place in an Indian’s life, especially the corporate worker. In addition to the CLs, PLs, and the MLs, Indians are also thankful to the many gods and great men who decided to take birth, marry or die on this land; resulting in a fairly decent number of extr’olidays. And then, when it is not the gods, the politicians are always pliant. So, we have a good set of forced holidays brought about by different outfits under the garb of Bharat Bandh et al.

But Wednesday, 30th March falls under a very special category. It is neither a festival, nor any great men (women too) were born, died or anything on this day and finally no political outfit has declared it as Bandh-day. Yet, across the length and breadth of this nation, work will come to a standstill this day, precisely from 2.30 pm onwards, as the Indian cricket team face off with its not-so friendly neighborhood rivals Pakistan. As the game gets going, millions of Indians will be glued to the television screen, cheering, screaming, ranting and raving, as every ball is pitched up on the 22-yard strip.

The match has put companies in India on a dicey wicket. Since, the fiscal-year closing is looming large, there is just too much of stuff that needs be done. On the other hand, it is only but natural that employees will be following the match ball per ball.

To resolve this dilemma, companies across the board have adopted different measures and means, while some have given a day off, the others are putting up screens and offering pizza to all the employees at the workplace itself. Companies like Reliance Infrastructure have given a day off, while others like Axis Bank, Bharti Axa General Insurance, Future Media, Cadbury India and Future Bazaar will work half day. Continue reading

Does Apple hate India?

It is often said that much like an inamorato or a paramour, you either love Apple or hate it. Renowned for its path-breaking innovations, Apple products are much desired all over the globe, from a college kid to corporate head honcho. Same is the case in India as well. Going by the strengths of all the people touting iPhones or moving around with iPads, it will be hardly surprising if we are not as obsessed with the Mac Maker as the Americans are. And yet, why do we have a feeling that the love isn’t mutual, in fact it seems more of an infatuation more than anything else.

A clear indication of this one-way street can be made from the way Apple treats the Indian market. There is an almost disdain on how and when products are launched in the market. For instance, Apple today announced that it will be shipping the new iPad2 to 25 countries mostly European nations and Mexico by March 25th. The company has also indicated that the device will debut in Hong Kong, Korea, Singapore and additional countries in April. Yet there is singular silence when it comes to talking about India.

The few Apple-branded retail outlets dotted across in India, still sport the older iPads and are completely clueless on when and how the newer one will appear. Considering that it took Apple a good ten months after the global launch to officially launch the iPad in India, Indians will have to wait for some time. Leaving the patriotic jingoism aside, the market is rife with accusation that the delay in the India launch of iPad1 is proof that Apple treats India as a market to dump its old goods. The fact that it launched the first version iPad here at a time when it was in the final stage of launching the iPad2 only strengthens the perception that the company wishes to dispose of its inventory in India. Continue reading

Number Portability from Nov 25; Should we party?

Yet again IT and Telecom minister A Raja has announced a new date of introduction of the MNP (Mobile Number Portability) facility. Accordingly, the service will be rolled out in 11 cities across the country, and the first place to have the service is Haryana. The service in the rest of the 11 cities is said to be implemented by December 20.

Now, the fabled MNP, that basically lets you retain your cell number ever as you change the mobile operators (for a fee of course) has been a hotly debated and argued subject in the Indian telecom space. According to many analysts, the introduction of MNP will truly be a game-changer. Not surprisingly then, that the status-quoist well-entrenched telecom operators, who are accustomed to adding a few million more subscribers month on month, are dragging their feet on the same.

Little wonder, we already have missed 3 deadlines for the launch of the service. MNP deadline had previously been set to December 31, 2009, then to March 31, 2010 and later to June 30, 2010. But time and again, it was found that the operators were not ready with the proper infrastructure to support this facility.

In between, PSU major BSNL, made much fanfare about its readiness and spoke about the launch on November 1, 2010. But then, that did not happen either and now we all await November 25 and the government will be coming out with detailed guidelines and advertisements on the same pretty soon.

So now that MNP is all set to be a reality, should we uncork that Champagne? Well, you could if you want to drink the Champagne, but wait a bit if you want to celebrate the coming of MNP. Remember that old adage, or rather, let me remind you of two: Many slip between the cup and the lip and the devil is in the detail. Continue reading

Paragliding @ Panchgani

“Remember keep your legs straight, run fast and when you reach the edge — look straight and jump,” was Sultan Bhai’s  terse command for me. I would have readily followed his instruction, but for one simple thing, he was asking me to jump of a cliff in Panchgani overlooking a valley, a straight drop of a few thousand metres, enough to make Protinex  out of your bones. But, then, I had willingly chosen to undertake the mission and could only nod meekly in agreement, leaving everything to his good sense.
All geared up and in the air
Paragliding is not for the faint-hearted. The human body, for all its evolutionary beauty, is still fairly brittle and can barely take a big knock. So, surviving a fall from a few hundred feet is dicey, forget about a few thousands. Not to mention, there are scores of videos that are available on Youtube,  that capture how things can go horrifically wrong in a matter of seconds. Unlike other sports, the risks are fairly high and you cannot bet on the outcome.

Yet, standing there on the cliff, I must have seen some 9-10 nervous people jumping of the cliff, soaring in the air and returning quite safely to reassure my worried heart. Also the fact that I would not be alone on the trip, there would an experienced hand with me on the sojourn to take care of all the technicalities and also to ensure that after some minutes on the sky, I land safely back on terra firma. Considering my over-healthy frame, my para-guide Babu, waited for the wind currents to increase a bit. His main worry was that once we jump, it should not be that my weight pulls us both down towards certain doom. Hence, I had to wait till early-evening before taking the plunge.

The price for a few minutes in the sky was not cheap. For low-flying 15 minutes, it was 1500 bucks and for high-flying 30 minutes it was 3000. I opted for the latter as I didn’t know when next I will be air-borne, so might as well as make the best of it right now. Before the flight, the guys make you sign a declaration bond, stating that in case of an accident there is none else to blame, etc. Believe me, at that moment the declaration form seemed ominous. Continue reading

7 Steps to becoming the CIO

Peep into an ant-hill and you will know what seamless order and perfection is. The tiny insect cousins have truly evolved a highly complex organizational structure that in spite of being hierarchal is also highly efficient. At the very apex sits the queen, cynosure of all the domicile ants, and does little work except fawn and procreate. Below the queen, there are the scores and scores of workers ants that toil endlessly to ensure that queen is unperturbed and amply at ease.

Were we to project this organizational structure on to a standard enterprise, more so on to IT function of the typical enterprise. It will be fairly evident, that the CIO is the queen of the IT-hill, fawned upon by the rest of the managers and professionals. The IT function head has little to do with IT these days and frets and fumes over mundane things like RoI, people management etc.

For the sake of illustration, take the case of Mr. O, who is a CIO of a fairly large pharma company, leads a lifestyle that could be the envy of many. More often than not he is constantly touring the country and globe for work, conferences, etc. He is courted by vendors, analysts, journalists, and others who are all ears for every word that escapes his mouth. The CEO of the company is all ears, whenever Mr. O has a new proposal or strategy. He moves along in hallowed circles receiving awards and recognition with amazing regularity, has a spacious cabin with all the works.

So when does Mr. O work? Well, honestly he does not really work, but merely gets his work done. Over the years, he has outsourced much of the infrastructure management to external vendors. Even so, he still has a small and cosy team of managers and IT professionals that handle the day-to-day functioning of the IT infrastructure and the data center. The ant-hill isn’t much different from the IT-hill, isn’t it?
One cannot be sure if the worker ant within the ant-hill aspires to be the queen, but the IT manager at the IT-hill surely desires to be CIO. This was evident, when we floated out a survey on what it takes to be a CIO to sample of around 500 IT mangers drawn from different verticals, cities, and profiles. To say that the response was overwhelming would be an understatement; close to 300 IT managers had completed the survey within 2 days, while the others continue to do so over the next few days. The dozen odd questions were designed to capture the ‘essentials’ of what it takes to be a CIO. Once, the verdict was out from the IT manager’s end, the same question was posed to the CIOs and external consultants and they were asked to share their views on a similarly designed survey.

Based on the findings of the two, the IT manager survey and the CIO & consultant one, we present the 7-step guide to being a CIO. While much of this may seem fairly obvious and common sensical, yet, remember that it is the small things that make a CIO. And it is these traits and specialities that need to be imbibed and displayed to earn the CIO cap. While the steps might seem fairly easy, they require a complete change of mindset. So, if you are ready for the challenge, here is the way, presenting the IT Next’s 7-step guide to becoming CIO.

  • Be business savvy
Over the past many years the role of the CIO a 180° turnaround. While, he continues to remain the king (or the queen) of all things technical, the role has expanded in a way to encompass all the organization. Thus, a CIO is no more chained to the data center or the IT department, but is expected to take on a much bigger and strategic role within the organization. Also the fact that with rapid digitization, IT and technology is not merely backend, but very much front-end as well. Thus, while a retailer might be concerned about implementing the best inventory and warehousing system at his shop, he could also look at the Web and mobile as an additional front to reach out to the customer. Herein IT provides him a completely new revenue stream that did not exist before. The CIO in this case needs to be the change agent that brings about such a transformation, not reactive but proactive. Continue reading